You can read "How to Escape a Hostage Situation" here. Reply to this message to discuss it.
quote:When a buyer pays, they have done their job. They deserve feedback. If a seller is honest and doing their best, they have no reason to fear.
quote:All in all it is a more fair system now on Ebay
quote:The thing that REALLY gets to me is the star system for delivery time. I get the stuff out within the 3 days promised. I use Canada Post. The item may or may not be delivered expeditiously but I do NOT control that yet, I get measured - rated on the Post Office's performance!
quote:When a buyer pays, they have done their job. They deserve feedback. If a seller is honest and doing their best, they have no reason to fear. ************
Are you a ebay cheerleader?
quote:Originally posted by pj:quote:All in all it is a more fair system now on Ebay
NO it is NOT a more fair system in ANY way.
Buyers STILL earn NEG FB just because ebay says they cannot get it does not mean they should not get FB they earned rightly so sometimes a buyer earns a NEG Really it does sound like you believe that EBAY GREEDBAY & buyers can do no wrong. LOL there is 1000's of buyers who need to be NARUED. The FB system is NOT fair not even to buyers, as thier FB looks same as a bad buyer does. Wake up & smell the stink that ebay forces on sellers who sell there
quote:Originally posted by tubagurl:
I'm not so worried about negative feedback - I'm concerned with "performance stars" - I've had all my buyers leave glowing feedback, yet have received 2 "stars" in the 2 level, putting me at risk for being removed from selling... how is that possible? No one has contacted me, no one has complained in feedback, how can they be allowed to leave low "stars" if everything is "fabulous?" Also, Ebay won't tell sellers who left low stars so you can't figure out what might have been wrong so you can correct issues in the future... Hostage feedback is the least of my problems!
quote:Originally posted by eastwoods:
I try to always leave fb for the buyer when their payment clears my bank (I "suck" money from Paypal the day it arrives). As the author mentioned, a [timely] payment is all that's required from the buyer to complete their side of the transaction.
I have never had negative feedback, perhaps because I have an unconditional return policy.
Simply put, all a buyer has to do is return the purchased item (same condition as when I shipped, of course) and then I issue 100% refund, INCLUDING the return shipping costs. I do not care whatsoever the reason they complain or want a refund--buyer's remorse, item not as they hoped, etc.--the guarantee of full refund usually eases any potential negative situation.
The real beauty of this policy is that I only have returns once or twice per year. But it's a good selling point--I always mention this policy to potential bidders who send me questions.
quote:: "Take a look at the feedback that others have left for them" (buyer) "and note a couple of key points."