Hello.
<b>i just signup today with auctiva.
i was wondering this is all free.?
we donot have to pay any fee right.?
any helpful comments will be highly appreciated.
Thanks
Shan</b>
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Shan,
The new Auctiva website is completly free to sellers. No monthly fee, no % of sales.
We're able to do this by partnering with other third party companies. For instance, we've negotiated a better rate for shipping insurance than what you could get at the USPS. When the buyer then goes through the checkout process, if they select shipping insurance, Auctiva is able to earn revenue from the discounted rates we have. And, not only are we making money at that point, but we share some of the profits with the seller. So, the site is free and sellers can make additional money.
We also have partnered with Sellathon counters. They have offered our customers a free version of their counter. If sellers want to upgrade to Sellathon's premium counter tracking, Auctiva would then get a revenue share from Sellathon.
Hope this helps clear up the cost issue a little. Let me know if you have any other questions.
-Kevin
The new Auctiva website is completly free to sellers. No monthly fee, no % of sales.
We're able to do this by partnering with other third party companies. For instance, we've negotiated a better rate for shipping insurance than what you could get at the USPS. When the buyer then goes through the checkout process, if they select shipping insurance, Auctiva is able to earn revenue from the discounted rates we have. And, not only are we making money at that point, but we share some of the profits with the seller. So, the site is free and sellers can make additional money.
We also have partnered with Sellathon counters. They have offered our customers a free version of their counter. If sellers want to upgrade to Sellathon's premium counter tracking, Auctiva would then get a revenue share from Sellathon.
Hope this helps clear up the cost issue a little. Let me know if you have any other questions.
-Kevin
Kevin, If Auctiva is now free, why did I get an email from Auctiva on 6/29/05 with my "summary of recent charges" and that "the total owed ($29.95) will be charged to your credit card..."? When did you supposedly go "FREE"?
quote:Originally posted by Auctiva Kevin K.:
Shan,
The new Auctiva website is completly free to sellers. No monthly fee, no % of sales.
We're able to do this by partnering with other third party companies. For instance, we've negotiated a better rate for shipping insurance than what you could get at the USPS. When the buyer then goes through the checkout process, if they select shipping insurance, Auctiva is able to earn revenue from the discounted rates we have. And, not only are we making money at that point, but we share some of the profits with the seller. So, the site is free and sellers can make additional money.
We also have partnered with Sellathon counters. They have offered our customers a free version of their counter. If sellers want to upgrade to Sellathon's premium counter tracking, Auctiva would then get a revenue share from Sellathon.
Hope this helps clear up the cost issue a little. Let me know if you have any other questions.
-Kevin
quote:Originally posted by Auctiva Kevin K.:
Shan,
We're able to do this by partnering with other third party companies. For instance, we've negotiated a better rate for shipping insurance than what you could get at the USPS. When the buyer then goes through the checkout process, if they select shipping insurance, Auctiva is able to earn revenue from the discounted rates we have. And, not only are we making money at that point, but we share some of the profits with the seller. So, the site is free and sellers can make additional money.
Let me know if you have any other questions.
-Kevin
I don't understand how the insurance thing works. When I go to the post office I pay full price for insurance. Is this for click and ship online?
ack, wait.
I still don't get it.
how does it work?
I still don't get it.
how does it work?
quote:Originally posted by Auctiva Tom T.:
You pay us $1.05 per $100 in insurance.
You charge your customer whatever you want.
no no
I understand THAT.
How do I get the insurance on the package?
::Edited to add::
there's a current thread by someone who's mad about being charged for insurance she didn't collect--
this is what I'm talking about.
I don't want to put insurance options on my check out if I have no way of using the service. It's an extra charge.
Hi,
If you are using Auctiva shipping insurance options and the buyer pays you for insurance via the Auctiva checkout process, we automatically purchase the shipping insurance for you.
That is why after the buyer pays you $1.30 per $100 of insurance, you owe Auctiva $1.05 to pay for the actual insurance.
If the buyer then needs to file a claim, they can do it from our online claim form. You can find the claim form and more info on our shipping insurance FAQ page:
http://www.auctiva.com/help/faqshipping.aspx
Let me know if that helps clear this up a little. I know that the whole shipping insurance process can be a little confusing on our site.
-Kevin
If you are using Auctiva shipping insurance options and the buyer pays you for insurance via the Auctiva checkout process, we automatically purchase the shipping insurance for you.
That is why after the buyer pays you $1.30 per $100 of insurance, you owe Auctiva $1.05 to pay for the actual insurance.
If the buyer then needs to file a claim, they can do it from our online claim form. You can find the claim form and more info on our shipping insurance FAQ page:
http://www.auctiva.com/help/faqshipping.aspx
Let me know if that helps clear this up a little. I know that the whole shipping insurance process can be a little confusing on our site.
-Kevin
quote:That is why after the buyer pays you $1.30 per $100 of insurance, you owe Auctiva $1.05 to pay for the actual insurance.
So then do we get billed for that monthly or does it somehow get sent right to Auctiva?
quote:Originally posted by ziastarr:quote:That is why after the buyer pays you $1.30 per $100 of insurance, you owe Auctiva $1.05 to pay for the actual insurance.
So then do we get billed for that monthly or does it somehow get sent right to Auctiva?
Not monthly. Just when auction ends and the buyer goes through the checkout and selects "shipping insurance". BUT you have to have your checkout settings in Auctiva set to "shipping insurance Optional" so that way they can chose or not chose to buy insurance.
It works great for me. The only confusion I had at the beginning was when I went to "view transactions" through Auctiva I saw that I had to purchase the insurance manually. When I went to purchase it, it stated the minimum you can place in your auctiva account is $5. Once I did that the insurance for each item was deducted automatically. $1.05 each time. IF the buyer chose to pay for insurance.
I want to pay for the insurance, myself, and not charge the customer for it. So I set my auctions to "insurance: not offered." Will this cause any problem when I go to insure these shipments at the auctions end?
CB
CB
CB,
Not a problem. You'll be able to add insurance on our transactions page after the items end and show up on our site as ended. If you have any difficulties, let us know.
-Kevin
Not a problem. You'll be able to add insurance on our transactions page after the items end and show up on our site as ended. If you have any difficulties, let us know.
-Kevin
quote:Originally posted by Auctiva Kevin K.:
CB,
Not a problem.
If you have any difficulties, let us know.
-Kevin
I love that kind of talk. Thanks.
Hello,
To pay your shipping insurance balance, go to Auctiva -> My Account -> Shipping Insurance Settings and use the "Click here to add funds to your account link.
We send out a billing reminder via email whenever you owe $5.
Thank you,
Auctiva Support
To pay your shipping insurance balance, go to Auctiva -> My Account -> Shipping Insurance Settings and use the "Click here to add funds to your account link.
We send out a billing reminder via email whenever you owe $5.
Thank you,
Auctiva Support