I am not able to populate any item specifics fields because they are not existent all of a sudden. Is anyone else having this problem right now? I do not have premium support and can only log in case via their web page.
We are aware of the issue where not all of the appropriate options are showing in the Custom Items Specifics area of the listing creation page for all categories. Our engineers are currently looking into this issue on a priority basis, but I have no ETA on when there will be a resolution. I will post again to this thread as soon as more information regarding this difficulty becomes available.
Reading this post, it seems this issue was solved back in February. I am now just having this same problem and cannot list clothing items because it does not show the correct item specifics. And you can't just list without the item specifics as you get an error message because you haven't filled out the correct item specifics. Can't fill them out if they don't appear when clicking on the link.
I list DVD's and since yesterday 06/06 the Custom Item Specifics are not expanded. I have to enter the complete specific for every detail. Some of them will not allow me to add anything unless I clear the whole list of specifics. A total time waster for something that is required to be entered by eBay. What gives?
It depends which browser are you using, I was unable to see custom item specifics on Opera, used IE and checked the same listings and it appeared back. Been told by Auctiva support that Opera is not a supported browser, but now everything works in Opera again so I will keep using it.
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