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Thanks all...I am using 18.0...which was updated on Jauary 18th, I guess I updated because of the issue I was having....hoping to fix it...as normally I update NOTHING until I start having problems...and big ones at that. My feeling is usually if it ain't broke don't fix it! (do know it is supposed to be isn't) Just my Southern showing through!

Tonight I find this, which leads me to believe this could be from update...but can't figure out since I was already having issue before 18th when it shows I updated.

HOWEVER, can someone tell me..as I am tech idiot...how can I uninstall this update??? And back the train up to older version to see if that helps.

Can system restore back to previous time do this????

NOTE, I had problems before 18th...so not sure this is the magic fix either.


Here is link too...as if someone asks I would NEVER be able to find it again. At bottom indiciates blocked on October 2012??? Soooo confused. FYI...I put in red so that part would stand out...

https://addons.mozilla.org/en-US/firefox/blocked/p182


quote:
Java Plugin 7 update 11 and lower (click-to-play), Windows has been blocked for your protection.

Why was it blocked?
The Java plugin is causing significant security problems. All users are strongly recommended to keep the plugin disabled unless necessary.

Who is affected?

All users who have these versions of the plugin installed in Firefox 17 and above.



What does this mean?
The problematic add-on or plugin will be automatically disabled and no longer usable

When Mozilla becomes aware of add-ons, plugins, or other third-party software that seriously compromises Firefox security, stability, or performance and meets certain criteria, the software may be blocked from general use. For more information, please read this support article.
Blocked on October 30, 2012. View block request.



Thanks for all those who let us know they were or were no having issues...and what version the use....appreciate it!!
Last edited by lookandbuyme
I only scanned that page but it basically says....if I remember what I read correctly....that the block PREVENTS/BLOCKS the upload from happening at all.

But from what I think you said in an earlier post...your error message was different than what you get when doing the Java upload when it gets blocked.
And you only get that other message when using the Auctiva picture uploader.

If I am remembering incorrectly, I apologize
I don't think I put in details...itsjustme did and problem was same as her description.

I did start loading photos on Internet Explorer.

Auctiva...I did upload pictures other day which uploaded faster than foxfire.

BUT....with that being said, it came back FAST, VERY fast WHY I quit Internet Explorer last round. Changng pages is
S L O W....very S...L....O....W at times and that is problem. Some pages have not loaded at all i.e went from community to all sales, then tried to purchase insurance. the load insurance for the item I chose did not load at all. I gave up on it.


Yes, I cleared, closed, and restarted...so that is not problem. This is ONLY site I have issue on also and always has been. I did speed test for internet carrier that was not issue either.

If we are going to have to use Explorer, the something has to be done to resolve speed of changing page issue.

Please let us know how to go around this speed issue??? As working changing browsers has become quite a challenge to my memory.
Last edited by lookandbuyme
Hi lookandbuyme,

I am not aware of any technical issues on our side that would explain why it takes you so much longer to move between pages within Auctiva when using Internet Explorer as when using Firefox. Although I cannot be certain what may be causing that behavior, I suspect you may have some add-ons or settings in use that are conflicting with our software.

Assuming you have already cleared your cache and restored your Advanced Settings as I suggested to pattycyn toward the beginning of this thread, you may want to try using the Reset option within your Internet Explorer via the following process to see if that helps:

1) Select “Internet options” from the “Settings” (gear icon) menu
2) Click the “Advanced” tab
3) Click the “Reset” button
4) Click the next “Reset” button when prompted
5) Close and reopen your Internet Explorer browser

If you are prompted to re-enable any browser add-ons after doing so, I recommend declining to enable the ones that are not necessary for Auctiva in case one of those is contributing to the slowness you have been experiencing.

The only add-ons that are necessary when using Auctiva through Internet Explorer are the Auctiva Image Uploader Control and the Shockwave Flash Object, which are used for the Auctiva Uploader and scrolling gallery respectively.

If you would prefer not to use the Reset option because you have data or settings enabled within Internet Explorer that you do not wish to reset, you could also go into the “Manage Add-ons” section within the browser and manually disable any add-ons which are not used by Auctiva to see if that leads to any improvement.

If you need any further assistance with this, please contact our Customer Support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option and we will be happy to continue troubleshooting with you.

-Mike
I am using Firefox 18.0.1

I have tried everything listed in this thread, including re-installing the most recent Java download, and also I have tried un-installing all Java downloads and then re-installing the most recent Java download. Still everytime I click on:

Images (tab) >> Upload >> Auctiva Uploader (automatically uploads several pics all at the same time) -- does NOT work no matter what I do.

I keep getting this same screen:



Not sure if that link works, or try this one:

http://imageshack.us/photo/my-...intauctivamessa.jpg/

Any tips would be helpful.

I can use the "Basic HTML Auctiva Uploader"

Images (tab) >> Upload >> Basic HTML Uploader (you have to browse to each picture individually, then it uploads them all... takes a a lot more time...).

Any tips on the Java thing yet?
Hi Jam Handy (& adriana),

I'm sorry to hear about the difficulties you are encountering. The “Install Plugin” link in the message you referred to *should* install the Java plugin that is required to use the Auctiva Uploader through Firefox or Chrome and I am not certain exactly why you have been unable to install it successfully.

However, as has been discussed over the course of this thread, several recent updates of Java (including the latest one) have been flagged for containing vulnerabilities and it seems likely that this issue is related to the handling of one of these Java warnings.

For the time being, you could potentially continue using the Auctiva Uploader without enabling Java by switching over to the Internet Explorer browser.

I don't feel I have enough information about each of your situations to make any specific recommendations, but please feel free to contact our Customer Support team by mousing over the “Help” tab and selecting the “File Support Case” option if you need any further assistance.

-Mike
perhaps the new firsfox fix will hlep some

Mozilla has released a new version 18.0.2 of its popular web browser Firefox which comes with following fixes and new features:

Fixed: JavaScript related stability issues
Disabled HIDPI support on external monitors to avoid rendering glitches
Faster JavaScript performance via IonMonkey compiler
Support for Retina Display on OS X 10.7 and up
Preliminary support for WebRTC
Experience better image quality with our new HTML scaling algorithm
Performance improvements around tab switching
Support for new DOM property window.devicePixelRatio
Improvement in startup time through smart handling of signed extension certificates
Support for W3C touch events implemented, taking the place of MozTouch events
Disabled insecure content loading on HTTPS pages
Improved responsiveness for users on proxies

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