Listing keeps losing formatting

quote:

Originally posted by womandi:
I can't tell you how many times something should take me THREE minutes to list but Auctiva's SCREWY html editor makes me waste THIRTY to 40 minutes!!! to list a $3.99 tiny item with 4 sentences. It doesn't matter if I use IE8 or Firefox. The html editor is screwy!!

I list 20 to 30 items a day with no problem.

Can you explain a little more on what the problem and how are you doing things,

Do you cut and paste? If so what are you cuting from.

Or do you type everything in? Are you working in standard mode or HTML mode?

I'll see if I can help.

Same issue...usually with formatting.

I think the problem is that a lot of editors (mine included) use previous versions of HTML or XHTML. The Auctiva editor strips and re-codes any non current HTML. Problem is, eBay doesn't care really...or at least has a better code engine.

I like using my old WYSIWYG editor but the Auctiva code engine tears it apart.

Work around: when listing, copy and paste your older code into the HTML side of the editor...not the standard side. NEVER go back to the standard editor. Finish your listing (shipping etc.) and SAVE. You can then preview your listing from the saved listings page. If you need to edit anything (the text or any part of your listing) you'll have to go to the HTML side of the editor again...delete everything and re-paste.

Another issue is that once listed there is no changing. If you go to edit inside eBay the formatting will get junked again and unless you want to wade through all your code there's no going back.

I also suspect the scrolling gallery script is not properly closed and it's formatting is bleeding through to the listing.

Just my thoughts...not up to speed on current HTML.

Thanks so much for your help. I will certainly use what I can understand. I am not educated in HTML and Standard. I found it very interesting. I have edited in Ebay before. I hope it worked. Thanks so Much, Enjoy your day, Littleshopoftreasures

Littleshopoftreasures

I would clear cache and cookies, write support and let them know you did that. Then send them a couple of examples listings this is happening on. I had this issue in past and it was truly irritating.

There are at least two other threads on similar issues so sounds like this is an ongoing issue that needs to be worked on.

Vickie