listing time...... please help

Go to your "Account Settings" and make sure you have Central selected as your "Preferred Time Zone". Also make sure you have "Adjust for Daylight Savings Time" checked.

If you list your auctions at 9PM your time, they should end at 9PM your time.

Thanks, I think I have it down now. KL

90% of all my images have been missing for days now. It has really affected all my sales. Items that sold quickly are not getting bids and items that generally would get high bids are receiving very little. As it is I will have to end all my bidding auctions just so I don't end up selling items for less than I would usually receive. So much for my weekend.

Have you filed a support request with Auctiva support?

Filing support request???? Make sure you clear cookies, cache, and anything else and tell them you did it first time you write. Also, try in different browsers and tell them that also. Make sure you are very, very, very plain, as in spell out every detail of every listing issue.

I am finding lately that support is HORRIBLE, reminds me of ebay support, they just do not get it in support. Last 2 requests I have felt like a dog chasing my tail. One I gave up on until after holidays. Other I have been writing back & forth on all day.

Good luck!!

Vickie

Where've you been Vickie? My partner in "laying out the issues". Very well said, btw.

Happy holidays.

well, I have been soooo frustrated with support I have put speed on the back burner, plus, I have done mostly relists so not as frustrating if all you do it hit 2 buttons.

Happy Holidays to you too!!