Manage Images page is showing up as raw html code

nancytngirlMember

I don't know if anybody else is having this problem, but the Manage Images page is showing up as raw html code. I normally go to that page and do a cut and paste of the link to put as my photo on ebay. But I can't today!

I haven't checked to see if any of the other Auctiva pages are working. Maybe they are doing maintenence?

6/3/0710:10 AM

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auctivamikedAuctiva Customer Support Manager

Hi nancytngirl,

If you are still experiencing this problem, please file a support request regarding this issue using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

6/5/075:41 PM

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floridagrannyMember

Trying to get to Manage Photos but when I click on it I get: An error has occurred during the processing of your request. Please try again or file a support case if this problem continues.

Auctiva Website Auctiva Community

Was working fine this morning.

7/5/0712:34 PM

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theperfectgownsMember

Hi,

I think Auctiva CLASSIC is having trouble with images. All of my images from over 500 store items are missing. This has been going on for at least a couple of hours.

7/5/077:58 PM

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auctivajeffAuctiva CEO

I've sent an email to a couple engineers to look into this.

7/5/079:41 PM

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floridagrannyMember

Still can't access manage images.

7/6/079:12 AM

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theperfectgownsMember

Hi Jeff,

Auctiva image hosting has been down for almost 24 hours. There is nothing on the board regarding this. I have almost 600 auctions with no images. Another fellow seller has over 1,000 with no images.

Please let us know what's going on and what to expect!! There is nothing on the board about this outage.

7/6/074:11 PM

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auctivakevinkVP Engineering

The image issue is only affecting users of Classic Auctiva products, like Auctiva Poster and Mr. Poster. I'll try and keep this thread updated:
https://community.auctiva.com/eve/forums/a/tpc/f/7456093...351087532#1351087532

If you have image issues, please link one of your ebay listings into the thread linked above.

Thanks,

-Kevin

7/6/074:20 PM

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