Am I the only one, or do others also now have NEGATIVE notifications numbers at the top of their Auctiva screen (the "event" numbers). Since yesterday they are all negative and make no sense at all. Yesterday my green number was in the 700-s. When I clicked on it, it turned to some 200 NEGATIVE and that number got progressively larger (smaller, actually) throughout the day... I've had maybe 30 listings go on eBay yesterday but now the green number is -1289!
Opened a case and Auctiva's reply was another classic:
"We have seen the issue of the negative number showing in the Notifications section in a couple other accounts and the details of the issue have been forwarded to our engineering team so it can be addressed with a future site update. I’m not quite sure when this issue may be resolved as of yet."
In other words, yes, we know this is happening,. but it really is not a priority to get fixed. WE'll get to it with a "future" site update and do not know WHEN that might be.
(Oh, and by the way, you still need to pay for your service, even though you only get half.)
WHY do I stay at this place. Anyone know a good alternative to Auctiva? All I use them for is scheduled listings. Don't care for the Auctiva store, window, hosting and all the other gizmos they offer and often break.
Don't post it here, because Auctiva-Jeff will delete the post, just PM me.