No images in my auctions

I see pics in your auctions Al.

Good Luck,
Donna

Yep, I can see them too!

Marcia

Yep they are there now ... It seems if you put something on the community boards it works!

Thanks for letting me know

I don't see any images at all. Not in yours or mine Al.

Just tried to see your pix...nothing, nada. I'd file a support request ASAP!

So far they are working so hopefully I won't have to file a support case

Thanks everyone for the updates

Maybe the ones who did not see them before can see them now?

Hi All,
I do not know if it's me or what but I have no pictures showing on ebay at all. they were working up to a moment ago but now there is nothing!
I have looked at a few other site that use auctiva and they are all the same, so I think it's got be them. Is there any one else having probs?
Ray
Added at 15:09 All is well again but still not too sure if it was them or myself but I am pleased to say all is now well!!!

Give us one of your auctions so somebody can check it.

Mine are working fine

I have no images in my gallery on my listings. Can anyone tell me why and what I can do. It says to download Flash, which I did, but nothing.

I will give one of my auctions and hopefully other people can see the pictures.
"4 Unique Winged Fairy Clay Ornaments by Gallery West." If not I will have to file a support message. Any help will be much appreciated.
Ruby jean

Just copy and paste the url in here so I can click it to see your auction.

See mine

http://cgi.ebay.com/HIGGINS-BOND-LITHOGRAPH-SUNDAY-BRUN...ZphotoQQcmdZViewItem

You may need to boot your computer down and then start it back up again.

It's always a good thing to delete your history, cache and temp files, too.

When you reboot your computer and it comes back up, I hope your flash works.

I searched eBay and hope this is your auction..

http://cgi.ebay.com/4-Unique-Winged-Fairy-Clay-Ornament...ash=item220045020382

If it is...your pics are showing on 10 out of the 10 auctions I viewed, every picture on your scrolling gallery is showing and all looks well.

Take care and Good Luck.
Donna

Al Here is my URL
http://egi.ebay.com/4 Unique Winged fairy Clay ornaments...ash=item 220045020382. Do you see the fairies and other auction items in the gallery? I still do not, sometimes I just don't understand.
Also Thank You Very Much Donna, for your help and your time.
Wait to hear,
Ruby Jean

Hi Ruby Jean -

I am seeing all of your images and auctions just fine too! They look great - no problems that I could root out.



Hope that helps -

Cara

Hi Cara,
Thank you for looking. Glad you can see them. I wonder why it is all blank on my end. It just says I need to download Flash 6 which I did and it is still saying if I am not seeing the pictures to download Flash 6. Anyway, I appreciate all of you for helping and if anyone knows the answer, please let me know.
Thanks so much,
Ruby Jean

Uploaded images successfully, but no picture showing, just blank boxes

I would contact support

Hi Al,
I contacted support and they told me what to do and it worked. Now I can see my pictures. Thank you for your following this issue and your input.
Sincerely,
Ruby Jean

quote:

Originally posted by suegoth:
Uploaded images successfully, but no picture showing, just blank boxes

Hi Sue,
I had same problem yesterday. I contacted Auctiva Support. I had to uninstall Flash and install Flash 6 in order for my pictures to show. It worked for me. If that doesn't work contact Auctiva Support, they were very prompt in getting back to me, with info.
Sometimes, I get so frustrated with this stuff, but I have to make a living.
Good Luck,
Ruby Jean

What did they tell you as I might need to do it myself some time in the future as you can never tell with Auctiva

Goes for me too Ruby.

Since I am a stay-home Grandpa this is my only source of income nowadays

WHERE ARE MY IMAGES! THIS IS A VERY BUSY LISTING TIME OF YEAR AND IF MY IMAGES ARE NOT VIEWABLE HOW WILL I SELL MY ITEMS? PLEASE FIX THIS ISSUE. THEY WERE VIEWABLE FOR DAYS AND NOW ALL OF A SUDDEN THEY HAVE BEEN REPLACED BY THE DARN SMALL RED X'S. VERY FRUSTRATING INDEEDY.

Beauty,

This is the reply I received from Support:

"Hello Doug,

I apologize for the inconvenience. I would like to inform you that due to some temporary problem you are facing issue.

I would request you to please wait for some time as this issue would be rectified soon.

Please let me know if I can be any further assistance to you in the meanwhile.

Thank You,
Auctiva Support.
Ken M."

So, hopefully they will get a fix in soon.
Doug

Cascade Coin & Collectibles

Me too!!
I posted several listings last night and when I checked them this morning there were no images. My images didn't show in my Auctiva images files either, so I'm working on it. Never happened to me before.
sweetrose

It's 12:51 on the East Coast and I have no pictures - then I wonder why my numbers are down... it has been this way for 3 weeks now. No pictures on weekends

no pics for me either

:sadface:

and I was listing some brand new items, too!

X Only getting a Big red X instead of half of my pictures...is this a problem for everyone, or just a few?

I SUGGEST THAT YOU DO MAINTENANCE ON WEDNESDAYS INSTEAD OF FRIDAYS SINCE WEDNESDAY SEEMS TO BE THE SLOWEST EBAY SELLING DAY OF THE WEEK. SHEESH! I HOPE YOU ARE WORKING ON THE IMAGE ISSUE AND THAT IT IS RESOLVED QUICKLY.

Jeez, I just had 18 listings end and all were UNSOLD. Couldn't figure it out until I discovered there are NO PICTURES!!!!!!!!!!!!!
Any profit I could have made off the few I sold is now gone. This program is so unreliable and frustrating. PLEASE FIX THIS!!!

No photos here either. My items are selling with no bids as well!

No photos here either, major bummer. I wondering why there were no bids!
I filed a support case, let's see what they say.

Will auctiva cover relisting fees with ebay for those of us who have been having problems? I also had issues where items sold for less than they should have as the pictures disappeared in those critical last 24 hours of the listings.

Nice. I have a high-priced auction ending in 2 hours. First my auction started an hour earlier than it was supposed to due to some stupid time setting I had no idea about and now this. Unbelievable.

I'm having the same problems here in the UK.
It's 8 pm on a Saturday evening and my auctions are ending with no one being able to see my pictures!
How come no one from Auctiva is monitoring these complaints?

I have NO PICS in ANY of my current Ebay auctions..and have not been able to complete any ads due to picture problems. This is costing all of us LOTS of lost bids, not to mention $$$$$$$. Why are there so many problems?????????

Hi Mare3369,
I'm glad you mentioned the time setting - all of my scheduled items are going on an hour before they should. The system says it is using GMT time - have Auctiva forgotten that British Summer Time has ended - or is it still Daylight Saving Time in the US?

You need to go into the My Account tab and uncheck the box that says "advance clock 1 hour ahead" or something like that. What is that all about? Can't it just be done on it's own. I had no idea that even existed. Stupid.

Many thanks for that Mare3369,
Getting back to the original thread, any eBay users going into the listings will see that they are advertised as using Auctiva image hosting but that no images are showing?
Hardly a good advertisement for Auctiva!

Your welcome! I am trying to file a support request right now but it is taking forever to connect. I guess there is a long line!