Due to our partial data migration last night, we are aware that some users no longer have all of their data, i.e. active listings, closed listings, and sales transactions, displayed in their Auctiva accounts. We will be completing this data migration, which is an essential step in our growth, over the next few days. All of your eBay data will be imported into your Auctiva account between today and, most likely, Saturday.
In the mean time, if you would like to change the empty window text that is displayed in your store window, you can do so at Auctiva -> Store(Tab) -> Store Window, by editing the "Empty Window Text" field and saving your changes. Once you have done this, the new text will be displayed in the store window in your active listings the next time it refreshes, which it does about every 2 hours.
We apologize for the inconvenience and we appreciate your patience with regard to this matter.