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Hello Jeff. Yes, the title of the item shows in the window, but the item's image does not. To wit:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ih=011&ss...0050146735&rd=1&rd=1

I have three items showing and that's all I've had showing the last 24 hours. I received this response at 10:30 am in my support case:

"Normally the images in the store window are automatically generated every 12 hours. However this process has fallen behind.

I will go ahead and force an update on your account. This should resolve the issue in 4-6 hours."

I hope it's so because I've been contacting support since last Thursday about this.
Thanks for the tip but I relisted items is the problem. Both of the ones listed below are relisted items but the first one shows the pic in the showcase whereas the second one does not.

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=230046788768

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=230046754395

I was with SDGallery for years and when they sold out to InkFrog I just kept them instead of having that big empty spot on all my auctions.

I have InkFrog windows at the bottom of my auctions and when I joined Auctiva I put that window at the top.

The only problem I have with InkFrog if my pictures are not showing up is that I have to revise my cookies to them and update my ebay token.

I am happy with Auctiva but they are not equipped to handle ebay specials for sellers but maybe by CHRISTMAS they will be ready. I know last year I got massacred when their images servers went down

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