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I've had no problems with the scrolling gallery for about the past year.

However, over the last week or so, some of my pictures aren't showing up in the scrolling gallery on eBay (see

Some of the items are new, others are relists - there doesn't seem to be a pattern. How can I fix it?

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Hi mlsheld,

Thanks for bringing this to our attention. I am not quite sure why the images for many of your items were not showing up in your scrolling gallery, but I just ran a command to retry the creation of those scrolling gallery images and confirmed that they are all showing up now as a result.

If you continue to encounter difficulties of this nature moving forward, please contact our Customer Support team by mousing over the “Help” tab and selecting the “File Support Case” option and we will look into your situation further.

I hope this helps!


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