Last year I revised our return policy to show we accept returns. I revised all the old ads and it did not stick. (I did this through Saved Listings, etc)
Starting last week I Edit and Relist each individual ad to show my revised return policy. (note I am not bulk relisting --I open each ad and revise). Well that is not working either.
When I click on the ebay item number to see the ebay ad that closed it shows the old NO Returns accepted policy, even though it was revised manually a week ago. So then I try to revise it again: I click on edit and relist it shows the new policy. How can it show the new policy in the auctiva ad and show something different on ebay? This is true for many of my items. I have about forty hours into manual revisions that are not reflecting the changes. I know that with bulk relist many changes do not stick. That is why we are individually opening and editing.
I opened a support case but wanted to advise anybody making changes...beware.