"Sellers Lauded for Customer Service"

It wasn't ebay that provided the customer service, it was all of the sellers. I've been at 100% satisfaction to buyers, not ebay.
With so many of us moving to Autiva, ebay won't be on top anymore.

Same here. Ebay has nothing to do with my customer service or any aspect of my business - except that you can find my store there and they take quite a chunk of my profit. I also have a bricks n mortar store. And we did just fine.

Unbelievable! Ebay gets the credit when It IS clearly each seller who gives the customer service. Usually a smaller seller although granted not excluding all bigger sellers. But the smaller seller needs and wants to work harder for that great customer service.
And feebay just keeps pushing the seller out.
Ebay clearly doesn't know what customer service is. Canned answers for all questions is ridiculous and not listening to the majority is well, need I even go on...........

I just can't bring myself to go back.
Certainly the customer service wasn't to the sellers!
Ebay has said it so many times. They are just a PLATFORM. When ever ANYTHING goes wrong, they bow out quicker than a one legged man at an A*s kicking contest. It galls me to think that they should even consider accepting this award. And how did they supposedly get all these votes?
I guess the people who don't know ebay has gone down the tubes still think it's a great place to do business.