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I have found on the ebay posts that it is happening when we are editing BULK listings (more than 10). ex: editing listing to put into store categories. They say if you edit less than 10 at a time, it will be ok. Have to edit the screwed up listings one by one and re-weigh....BAD NEWS. I have spoken to ebay and auctiva and it is an ebay problem, not auctiva, and they are 'working on it'.
I go into the item, and at the top it says 'revise item'. click it and go to 'revise paymet and shipping'. click 'calculated shipping toward the bottom, and proceed as usual. I have not had any listings where the shipping info is not on the 'revision' pages. If you charge tax, please check that also as that has been missing too.
I am leaving for out of town, but will check back saturday to see if you could figure it outSmile I spoke w/ ebay live chat and they were somewhat helpful.
see ya..Melisa

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