Hello community -

We have encountered some technical issues last night that have caused some difficulties on the site with connectivity. Our engineers are looking into the cause for this, but we currently have some measures in place that should allow you to work normally in accounts while this is resolved.

As for the issues prior to that time, if the continue to occur for you, please file a support case from the under the Help tab of your account letting us know the details of what you are experiencing so we can look into it for you.

- Craig
hello.....when I try and create similar listing it comes up as HTML and does not switch...when I save it is HTML format and does not switch...I have to go backwards to see if it even saved........your site is broken...I have the latest Java...I have been an Auctiva user for many years and this has never happened before...
It's November 8 and problem still exists. I now have free listings on eBay and can't USE THEM. I am having the same problems as PSYCHMONSTER. Cleared cache, have the right Java, etc. It would be nice if your program was actually up and running for ALL of us who are just trying to make some $$. Telling us to file a case doesn't really help. Like most of the eBayers, I've been waiting for the free listings and now I can't use them. I'm beginning to think that there is one guy sitting on an old computer that took a webmaster course back in the beginning of the first Apple computers .... there has to be a fix. Please do it.
I am in the same position...I have over a hundred scheduled for today....I updated to latest Firefox and Java is correct..and when I error check it comes back error free but then I try and post and it tries to post to ebay as one GIANT screen of HTML code and just keeps spinning and then I get a FAILURE notice from Ebay "API WARNING" that I am trying to download info for foreign products that are not relevant to my products...my suggestion is try and use Chrome or another OS...YOUR SITE IS BROKEN AND i WANT A REFUND !!! I am very PO'd with your site lately
Hello psychmonster,

While we did have a minor technical difficulty near the end of last week, that has since been resolved. If you are having issues with the site, please file a support case from the Help tab letting us know the details of where you are experiencing difficulty and we will be happy to look into it for you.

- Craig

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