Uploaded pics not viewable

Here is an update on the upload problem I am having. I checked to see if it is something on my end and I don't think it is. I can upload and see these pics on my other Auctiva account. Why can't I see them on my new account? I have rebooted and cleared cache, etc right after the reboot and did another upload and still the same thing. Anyone have any ideas?? I am going nuts!!

are the images by chance oversize? just an idea

No, I use Photoshop 7 and save them as low grade jpeg file which reduces pics to about 50 meg +/_. I can see them under my one account but when I try to use the other account, nothing. So don't think it's the image size.

If you haven't filed a support request yet (bottom of the Help page) you definitely should.

I have been a Network Enggineer (spelled correctly) for over 20 years. First, to save some people the time and trouble, I've uploaded images that were over 2 MegaBytes and Auctiva compressed the images to about 70K (very small), leaving all the detail of original picture. Secondly, this seems like a cookie problem or a problem where Auctiva is not setup to handle 2 Ebay accounts. I think you ought to try deleting your cookies BEFORE logging into Auctiva (your cookie shouldn't know either Auctiva account then). And only work on ONE account. If changing accounts--logout and clean cookies out--then login again. Do you have 2 Auctiva accounts as well? You'd be surprised how many errors occur because of those pesky little morsels of cookie crumbs left behind. And the fact you can still use the first account freely--SEEMS like a cookie issue.

This'll help you to get rid of cookies, history and more in a flash.

Love this freeware software and have used it for quite some time.

http://www.topshareware.com/IEasy-Cleaner-download-14473.htm

Good Luck,
Donna