Very Fustrating.........

ncaasportsoutletMember

Why can I not change my duration from GTC to 30 days. Finally have a listing template I like but can't bulk revise my listing. Or even one listing. Always gives me an error message. The only way I seem I can change my listings is to cancel them all from inside eBay. This sux!!!

11/11/116:25 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi ncaasportsoutlet,

Thanks for posting about your experience here. We actually have tools available that should allow you to revise the "Duration" field in both active listings and saved listings in bulk, and I am not aware of any known issues that would prevent you from making those revisions. I would have hoped the error messages generated would have explained the problem but I assume from your message that was not the case.

In any event, if you are still in need of assistance with this problem, please contact our customer support team by mousing over the "Help" tab within your account and sellecting the "File Support Case" option and we will do our best to assist you.

-Mike

11/14/116:13 PM

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