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Hi tita & victoraeyewear,

I'm sorry to hear about the difficulties you experienced. We did encounter some technical dificulties around the time you both posted which I suspect caused the errors you received, but those issues should have been resolved as of about 4:10 AM PST so I am hopeful this is no longer an issue.

If you encounter any further difficulties of this nature, please let us know by replying to this thread or by contacting our Customer Support team using the “File Support Case” option under the “Help” tab.

-Mike

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