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Hello,

Thanks for contacting us regarding this matter. We have received similar reports from a number of other customers and have determined that this is occurring due to a technical problem on the end of our image hosting provider, Amazon S3. They are currently investigating the problem and have posted an acknowledgment on the following status page:

http://status.aws.amazon.com/

On that page, the service that is causing this problem is the one called “Amazon Simple Storage Service (US Standard) “ and the error message is listed as “Increase in error rates”. They will be updating that error message when the issue is resolved.

We apologize for any inconveniences this issue is causing. Please feel free to let us know if you need any further assistance with your account.

Sincerely,
Auctiva Support

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