Hi again
below is the response I got from support
I asked a follow-up question to see if it will fix everyone's issues
edaneff@mfx.net
Customer
Posted Wednesday, 2/1/2012 5:11 AM
Hello
I see many items that are not due to end until sometime in February in the Closed listing folder. that is most troublesome as folks will re list and eBay will mark them as duplicates
thankyo
ed
Operating System: Windows XP
Browser: Firefox 3.x
Anita
Support
Posted Wednesday, 2/1/2012 5:19 AM
Hello,
Thank you for contacting us regarding this matter, and I’m sorry to hear about the trouble you are having.
I have initiated a command that will resolve the reported problem by the end of the day. Also, those active items showing up on the Closed Listings page will not relist as they are showing as active on eBay.
Also, if you have any additional questions or concerns pertaining to your Auctiva account, please feel free to let me know, and I’ll be happy to continue assisting you.
Sincerely,
Auctiva Support