Reply to "24-48+ hours response time for e-mail support - doesn't cut it."

auctivajeffAuctiva CEO

We did answer the only support case I could find of yours on 1/13 in 7 minutes.

I don't see any other cases for either of the 2 email addresses you use with us. Nor was it with your eBay userId message board userId, or Auctiva userId. I can only try searching like 5 ways before I give up.

Can you provide the support case # for that case?

2/6/084:19 PM

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