Reply to "30 day FP only for commercial/business sellers?"

auctivamikedAuctiva Customer Support Manager

Hi Community,

I'm actually not quite sure about that warning message that is showing up but the issue of the 3 "duration" drop-down menus appearing on the item details profile page (which can also be seen in the screen shot on the eBay forum thread) is a known bug that will be addressed with our upcoming site update that will take place in mid/late January. Perhaps those two are related.

I was unable to reproduce this warning message so I'm hesitant to do any further speculation, however, if you are seeing this message within your account, I recommend contacting customer support team and we will be able to look into the issue further.

You can reach our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

12/9/083:21 PM

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