Reply to "A question about image properties - please help"

auctivamikedAuctiva Customer Support Manager

Hi Jorbeez,

Thanks for posting your question here. Both description editors we have available on our site still offer the image adjustment options you describe when you right click an image that has been placed within the editor and choose "Image Properties", so I'm not quite sure why you may be running into trouble when attempting to do this now.

I just tested out this functionality on my end and did not encounter any problems adjusting the dimensions (for example), but there could be something specific to the image you are editing or the values you are entering that is causing your experience to differ.

If you are still experiencing this problem, please contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option and we will do our best to help you out.

-Mike

12/12/111:30 PM

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