Reply to "About us information not showing in preview or listings"

auctivamikedAuctiva Customer Support Manager

Hi moonknight,

It sounds like you may have the color of the text in the "About Us" section of your seller details profile set to be the same as the background color of the template you are using. If that is the case, you should be able to correct the problem by choosing a new text color for that section of your seller details profile that contrasts the background color of the template or setting it to "Black(automatic)" from the color selector.

If you set the text color of that section to "Black(automatic)", it should appear black on templates with light backgrounds but change to the default text color associated with the template if you choose a template with a dark background.

If this explanation does not address your problem and/or you need further assistance with this, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

8/12/095:47 PM

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    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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