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Reply to "access to the Auctiva.com site"

I have been having the same problem since last Thursday. I've tried everything - cleared cookies, deleted temp files, adjusted browser settings. I think it is my ISP that is causing the problem. My ISP is Karoo and they are currently having a problem with their Internet Router - could that be the cause of me not being able to access the Auctiva site? Someone advised to me click the help button on here, but that won't load either.
This is driving me nutty.....
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