Reply to "Activating an Account that Already Exists??"

auctivamikedAuctiva Customer Support Manager

Hi Community,

We have just made an adjustment to our system intended to resolve this issue and, as a result, we expect that those of you who encountered errors of this nature should now be able to resume working successfully. You should NOT have to take any steps to “activate” your account as the message indicated.

If you continue to encounter messages of this nature moving forward, please contact our Customer Support team by mousing over the “Help” tab and selecting the “File Support Case” option.

-Mike

3/12/1311:10 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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