Hello artful55 -
We understand that eBay continues to send notifications regarding active content in your listings. If you have not yet received a notification in your Auctiva account regarding the removal tool having processed your account yet, please keep in mind that we have millions of listings to process and that we expect to have the processing complete prior to June.
You may also file a support case at any time from under the Help tab of the site requesting that we run this process manually outside of the migrations that are occurring systemically.
Newly posted listings from within your account will not contain active content, so if you have received a notification that the process has been run for your account and have received another notification from eBay regarding active content in your listings, please keep in mind that if you relist a listing that was not processed via eBay, it could still contain active content. We have also found some instances of extremely old types of active content still occurring in some listings and have been improving the caliber of the migration tool to contend with these unexpected instances. If your account has been processed and you have received a notification from eBay that there is still active content in some listings, please let us know a few examples in a support case and we'll be happy to look into it further.
- Craig