Active Listings not accurate

jaredMember

While on eBay,I noticed in my store window display there were 2 different auctions listed for the same exact item,when in fact I had only 1 auction listed for the item.On the My eBay page it showed I had only 1 of the item selling,which is correct.
However ,when I went to my Auctiva account and checked active listings,there were 2 identical items supposedly selling.Upon further inspection,I found they literally were the same item(same posting time and same eBay item number),which is impossible.
How do I get rid of the phantom listing from my scrolling store window and my auctiva active listings page?

2/28/0612:27 PM

Original Post

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