Reply to "All 300 of my Images are Missing from my Ebay Auctions...HELP!"

auctivamikedAuctiva Customer Support Manager

Hi Ken,

One more thing just came to mind that may be relevant to your situation. If you are unable to verify the URL's of your images due to Auctiva's image protection enabled, you can locate the URL of the image used in a given listing via the following process:

1) Open the listing in question through the Firefox web browser. If you do not already have this browser, a free download is available from http://www.mozilla.com
2) Select "Page Info" from the "Tools" menu
3) Click the "Media" tab on the ensuing page
4) Browse through the list of URL's until you find the one that begins with img.auctiva.com. The image you will want to make your header image will then be displayed in the "Media Preview" box
5) Make that URL your new header and/or gallery image.

-Mike

1/18/086:05 PM

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