Hi- not sure if anyone else is having this problem with gallery image not posting in order, however, you need to check your listings. This does not show up in notifications or give API error and listings go through just as if nothing happened, so you will HAVE to check EACH listing yourself.
I noticed about two months ago that my gallery pictures in some listings were not same as one I had put on gallery on auctiva listing. Example pair of slacks, I put front of slacks as gallery, say 2nd picture pant leg and 3rd may be back of pants. When posted to ebay the image may show the pant leg rather than the chosen one which is front of pants. I have found several instances of this. I have written support back & forth several times and they basically said there was not anything they could to do to prevent the errors altogether, and in order to prevent images from being dropped, they adjusted their system to try adding images again for which ebay reports that they encountered problems processing.
In my opinion, this is NOT a fix for us to have to check each listing. I was also told to "just go ahead and adjust the gallery images through the eBay "Revise your Item" form when you see fit."
I do not see this is permanent fix. To me for each of us to check listings when we list for errors on all of our listings month after month is a waste of our time.
I would like to see ONE of these fixes, I frankly would prefer they not list at all if photos are scrambled.
1. Re-Adjust so that listing does not post with notification on why and to just try to repost. This method saves time of having to to into EBAY system and revise the listing, which means you have to upload your photos onto ebay if your photos are all hosted on auctiva you have to backload the picture from their into your computer and then onto ebay?
So far I have just ended mine and relisted but that could get expensive.
2. Minimum is to give us API warning, I am not favoring this as much, because then we have to load our photos onto ebay to fix the listing OR end listing and hope it posts correctly 2nd time. However, it is better to have some notification than have to check each listing.
This is a bigger deal if you use multi-variation. As in my multi-variation if I am listing golf shirts. I want the gallery image to show all of the colors I have in the shirt. When it is dropped only a single color shows on the gallery photo.
If you are having this problem please post it. Maybe another adjustment can be made to at least let us know there is a problem. But I would prefer option 1 so that we do not waste time (which is $$$$) revising listings.
Auctiva did say others had this problem in past.
They did move this up the food chain for review but in meantime CHECK YOUR LISTINGS!!
Thanks and hope this all makes sense??
Vickie
http://stores.ebay.com/VICKIES-VARIETY
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