Reply to "ALL!! Check your Listing Images, Changing Order when Posting on Bay NO Notifications"

auctivamikedAuctiva Customer Support Manager

Hi itsjustme,

Yes, even though the error emails you are receiving refer to Auctiva hosted image URL's, it is still a result of the same problem on eBay's side of things that Tony mentioned. While I had mentioned that "most" of the reports of this nature we have seen recently involve eBay hosted image URL's, the problem is not specific to any given image host.

A more basic description of the problem is that eBay's system is intermittently failing to generate gallery images from valid image URL's and they have indicated their technical team is working on the problem.

The latest status update I have received indicates they expect the issue to be resolved on 3/18/2011, but it did state 3/16/2011 yesterday so there certainly appears to be some potential for that to change. We will keep eveyone posted on this issue through this thread as we receive further details from eBay about the status of the resolution.

-Mike

2/23/1111:42 AM

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