Hi booklady & Community,
Thanks for helping to bring this issue to our attention. We are currently experiencing some technical difficulties with the server on which some of our template images are hosted, which is causing this problem. Our IT department has been notified of this issue and it should be resolved within 30 minutes; probably sooner.
If anyone continues to experience this problem following this timeframe, please notify us by filing a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike