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An open letter to Auctiva Jeff CEO regarding Auctiva problems

Auctiva Jeff CEO

I see that you responded to a forum discussion here in the community this past weekend, which means you are reading these forums. Since you are reading these forums, then you are obviously aware Auctiva has issues with performance, stability and usability.

What is Auctiva doing? There is minimal response about these problems other than the useless clear your cache response. There was a reply that a server had run out of memory and was being rebooted.

Will you please acknowledge these problems? Will you please outline some plan to resolve them?

The situation is terrible these past weeks and this weekend tops the futility scale. Users of Auctiva cannot get work done.

Is it all of us or some of us?

Please say something, do something!!!

I get lost connections, lost edit sessions, slow image loading, lost schedule posts, can’t login sometimes or really slow login. I have no issues on eBay, Google, my webmail, Hotmail when I compare speeds and stability.

P.S. Any other Auctiva users with these problems please reply to this thread with your recent experiences and frustration levels.

BE POLITE IN YOUR RESPONSES!!!!
Richard
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