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Reply to "An open letter to Auctiva Jeff CEO regarding Auctiva problems"

For being one of the largest ebay solution, I just can't believe how incredibly bad the performance of there system is. More than half the time I use the system, it hangs up. I'm not a violent person, but I've actually thrown my wireless mouse across the room because of the frustration I've had with auctiva's extremely poor performance. I've gotten use to the interface and would rather not switch, but it may come to that soon. I'm just afraid I'll loose customers because the photos they host don't load half the time. So, what's the plan? Is auctiva done! I appreciate any other recommendation for the sake of my business.
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