Reply to "Antivirus Warnings / Sluggishness on Auctiva Website (2/20/09)"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - We believe we have located the servers that are causing these warnings to be generated and we are in the process of removing them from our rotation so this should stop happening. However, since we will then be running at limited capacity, the Auctiva website may be significantly slower than usual for a little while.

We will also be continuing to inspect all other servers that remain in our live rotation and, if we find any other servers that are causing this problem, we will be removing those as well.

Our IT team is working on setting up some new servers to replace those we removed from our rotation and we expect to have those in place within a couple of hours. Once those are in place, the Auctiva website should start running at a normal pace once again.

I will post further updates on this situation to this thread as additional information becomes available. Thanks again for bearing with us as we deal with this situation.

-Mike

2/20/0912:47 PM

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