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Reply to "Anyone else having insurance claim issues"

Hi Amy,

Sorry to hear about your broken lamp--makes you wonder what REALLY happens to boxes once they are dropped off at the post office. It sounds as though this claim isn't settled yet, so I'd give them some time to work it out with you. We don't get involved in the claims process, but do like to hear feedback (good and bad) about products and services we provide.

Incidentally, if you do choose to switch insurance carriers in the future, you can still insure your items through U-Pic (the company we had used for insurance prior to Shipsurance) via our eBay Selling Manager App.

Good luck, and please let us know how the claim is ultimately settled.
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