Reply to "Anyone else having insurance claim issues"

apopinionsApprentice

Rebecca,

Thanks for weighing in. This has not been a good experience with this new insurance company at all. The buyer lives in a rural area and cannot find a place to get the lamp repaired. It has great sentimental value as her parents had one when she was growing up. A pretty rare item - I have only seen one in 15 years. The 2 options were to have it repaired and they would pay for the reapir or send photos of the lamp completely destrayoed. She does not want to destroy it for obvious reasons and even if they paid to have it reparied, monitarily it is not worht what she paid for it. I will no longer be using insurance through you guys except for first class mail International packages and as soon as shipcover offer that I will switch over completely. I have never heard of a request like this or ANY claim being handled like this. I am very dissappointed.

Amy

6/15/128:22 AM

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