Reply to "Anyone Else Tired of the Non Existent Customer Service From Auctiva?"

worldpeasMember

I, like you, need to get answers!!! For me, I went on a Forum, my problem was always fonts vs templates and their incompatibility. That's another story. Now I have a different problem.
So I got on a forum grumbling etc and was answered by an Auctiva Support "tech" person of sorts. I got a reply from them by EMAIL; there's a link at the bottom whereby you can reply to them. Since I had more complaints/questions, I have now a Thread, whereby I can go to the bottom of page and add my new question. They keep all your previous questions and their answers at the top. I usually receive an answer with in a day or sometimes an hour! I am not always happy with the answer, but at least it's communication of sorts.

10/1/0911:34 AM

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