I am not entirely certain my problem originated from Auctiva. I had a problem a week or two earlier and it wiped out my PC. I wiped the hard drive and reinstalled windows and it is back to OK. My laptop is having the same thing done now. The first virus I picked up a couple of weeks ago got past Norton. I NEVER got a warning other the the red screen of death from Firefox. I have run Auctiva all day Sunday and Monday and Scanned with Norton about once every 30 minutes and NO problems.