Free or not is not the issue. They exist to provide a service. When that service is unavailable or experiencing problems, the very least they can and should do is inform us tht they are aware of the problems. Seems to me that whenver Ebay and Auctiva are busy, Auctiva can't handle it. Please, what is thepurpose of a service if it is only available at times you don't want to use it? I ahve beenunable tolist for 2 daysnow. And becasue no info is there to tell me that the site is not working, Ihave wasted hours of tiem. A simple post stating the site is down, woudl allow me to do something else instead or search for another service. I guess I will try Mpire again.