quote:Well, I'm not the first seller to ship only to the US
1) Not sure what you mean by that, are the upper states not the USA ?
2) I would only pay the return shipping if I had made a serious mistake in the listing and the buyer would not be satisfied with a part refund. Any other reason including change of mind by the buyer they pay the return postage and I charge a handling fee, not being a charity
Damaged in transit, well I all ways pack well then it becomes a claim on the postal service not me.
You need to set up firm rules and stick to them.