quote:5. To see the link to the Community Forums users must be logged in to their Auctiva.com account. This is to improve the integrity of the forum and to reduce the amount of “spam” postings that sometimes crop up randomly from people who are not users. This measure won’t keep all those posts away, but it should help. Of course, in the event of a site outage or other technical difficulties, a link to the forums will be provided on the home page regardless of your log-in status.
In light of this weeks outage on auctiva could you please answer couple of questions. In the event of other failures (YES, has happened before, will happen again just part of things that happen)
IF we have to log in to get announcements now, how does that effect (affect) updates for future outages? i.e. how will we know if others are having issue if we have to log in to post on forums????
Also, can we still file support cases in the event of a failure?
How can we do either of these, or check to see if others are having issues if we have to log in first???? Confused but far from a techie.
Hate to be alarmist, but is there have plan in place (just like a home fire plan) to get information to each other, as well as auctiva announcements and updates???
Frankly, please do not say check our facebook or blog.
thanks for any input on this.