Reply to "Auctiva.com Site Update 4/3/2012"

auctivamikedAuctiva Customer Support Manager

Hi lookandbuyme,

In the event that an outage were to occur which prevents you from being about to log into your Auctiva account, you should still be able to access our Community Forum by going directly to https://community.auctiva.com or by searching for "Auctiva Community" or something similar on Google or another major search engine.

As Rebecca mentioned, in the event of a site outage or other technical difficulties, a link to the forums will be provided on the home page regardless of your log-in status.

It is not inconceivable that a technical problem might prevent users from filing support cases, but this particular change should not have any impact on that either because you still do not need to be logged into your account to file a support case.

-Mike

7/9/1212:12 PM

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