Hi lookandbuyme,
Thanks for letting us know this is still an issue. I just sent you this information through the support case you opened on the subject, but I figured that I would update this thread as well in case anyone who is following the thread is seeing the same behavior.
Our technical team has finished looking into the issue that has caused some of the feedback scores of your buyers to incorrectly show as "0" on your Auctiva Sales page and we believe that was a side effect of the issue that was causing the import of some sales and listing data to be delayed after all.
We have not been able to retroactively update the feedback numbers associated with the transactions that were impacted by this problem, but we do not expect this to continue happening with additional items now that the root cause has been addressed.
If you notice this problem with any transactions that close moving forward, please write back to us through your open support case and we will look into it further.
-Mike