Reply to "Auctiva Feedback # vs. Ebay Feedback #"

auctivamikedAuctiva Customer Support Manager

Hi Community,

As many contributors to this thread have pointed out, the feedback score that is displayed when you are previewing your Auctiva created listings simply represents your feedback score at the time you generated your last token. However, when your listings are posted to eBay, the resulting active listings will reflect your current, correct feedback score.

If you would like to update the feedback score that is displayed on your Auctiva preview pages for any reason, you can do so by generating a new token. This can be accomplished by clicking the "Ebay Settings" link under the "My Account" tab within your account, and then clicking the "Get New Token" link on the ensuing page.

Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

1/16/089:17 AM

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