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Reply to "Auctiva Hosted Images Missing from Accounts/Listings 7/20/2008"

Amazon, our storage provider, is having a service interruption that's causing problems serving some of your photos.

Here are the updates from their service dashboard. Amazon S3 is the name for their file storage which we use for our image hosting:

9:05 AM PDT We are currently experiencing elevated error rates with S3. We are investigating.
9:26 AM PDT We're investigating an issue affecting requests. We'll continue to post updates here.
9:48 AM PDT Just wanted to provide an update that we are currently pursuing several paths of corrective action.
10:12 AM PDT We are continuing to pursue corrective action.
10:32 AM PDT A quick update that we believe this is an issue with the communication between several Amazon S3 internal components. We do not have an ETA at this time but will continue to keep you updated.
11:01 AM PDT We're currently in the process of testing a potential solution.
11:22 AM PDT Testing is still in progress. We're working very hard to restore service to our customers.
11:45 AM PDT We are still in the process of testing a series of configuration changes aimed at bringing the service back online.
12:05 PM PDT We have now restored communication between a small subset of hosts. We are working on restoring internal communication across the rest of the fleet. Once communication is fully restored, then we will work to restore request processing.

You can find those updates here:
http://status.aws.amazon.com/
It's the "Amazon Simple Storage Service (US)" link. S3 is short for "Simple Storage Service."
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