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Reply to "Auctiva Hosted Images Not Showing Up for Some Users"

Hi Community,

First of all, thank you tsb for posting the results of your trace route. Out IT team has looked into this a bit further and it appears that our image hosting service (Amazon) updated some of their routes to correct a problematic path at about 8:18 AM PDT today. We suspect that the current problems that some customers are having viewing their images are due to the propagation of these new paths.

I still encourage anyone who is unable to see their Auctiva hosted images to run the trace route I requested earlier and post the results on this thread in case that information comes in handy down the road, but it looks like we just need to wait for Amazon's new routes to fully propagate the internet.

The technical description of this issue is posted under the heading "Amazon Elastic Compute Cloud (US)" on the following page of their status board: http://status.aws.amazon.com/

I will continue to post further updates on this situation as additional information becomes avialable.

-Mike
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