Hi Rosie33,
We have a very complete set of FAQ's for shipping insurance. You can read all about it on our FAQ Page under Auctiva Shipping Insurance. Here's the link
http://www.auctiva.com/help/#a...a-shipping-insurance
There is no registration required beyond having an Auctiva account and making payment arrangements. You can purchase shipping insurance if you have one of our paid accounts, but you can also use it if you are still in your trial period or if you have chosen the Free tools plan. There is no monthly fee for insurance...you are only billed for the policies that you purchase.