Auctiva Insurance Billing

jboverstockauctionsMember

Anybody else getting fed up with Auctiva charging for insurance that customers never purchase! ie, I sold an item for $58.95, the customer never purchased insurance, yet Autiva seems to think it's ok to bill me for insurance that was NEVER purchased! This keeps happening and I'm getting sick & tired of having to check every single PayPal transaction to see if I really owe Auctiva for insurance! How hard is it for Auctiva to get this right? This is NOT the first time I'm bringing this to their attention.
Looking forward to hearing other peoples thought on this!

Bob

3/2/093:08 PM

Original Post

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